Digitally extend the reach of your products and services
Unlock unprecedented growth with the first-ever AI-powered Marketplace-in-a-Box. Whether expanding into new geographies, industries, or customer segments, our solution offers a fast, seamless, and scalable way to amplify your digital reach and accelerate success.
Why SMART Souq?
- A cost-effective, AI-driven platform to quickly scale your offerings.
- Effortlessly sell physical products, digital products, subscription services, and more with an integrated platform designed to drive ecosystem engagement and revenue
- Increase your wallet share by up to 60%, while expanding the reach and impact of your offerings
Government Departments in the Middle East: Empower through G2B2C Models
Digitally empower your constituents with strategic marketplace models
Government entities looking to digitally enhance public service delivery and citizen engagement with speed and precision can benefit from G2B2C and G2G2C models powered by the SMART Souq. By harnessing the power of AI and network effects, the SMART Souq helps extend the reach of digital services to governments and businesses through an integrated AI-powered marketplace. From procurement and service distribution to seamless payment management, the platform empowers constituents by providing greater access, participation, and efficiency in public services.
Benefits:
- Strengthen government-citizen relationships by delivering a centralized platform that improves the user experience and increases satisfaction through faster, more transparent services.
- Leverage scalable marketplace models that align with economic diversification, allowing businesses to better serve customers while leveraging government infrastructure to drive digital growth.
- Leverage AI to optimize key processes such as procurement, service distribution, and payments, ensuring quicker, more accurate service delivery aligned with smart governance and innovation.
- Supplement smart city initiatives by enhancing engagement for businesses and citizens with real-time access to service updates, payments, and transactions, enhancing trust and accountability through transparency.
We have everything you need to power and scale your digital marketplace platform
- Marketplace storefront
- Vendor onboarding portal
- Vendor self-service portal
- Marketplace admin portal
- Store management portal
- Journey management portal
- Leverage features such as subscription offerings, network services, b2b bundled offerings, open API discovery and payment offerings.
- Boost visibility with strategic marketing and branding initiatives.
- Drive customer interactions and provide seamless customer support.
- Process payments securely and efficiently with payment gateway, transaction monitoring, and fraud detection.
- Analyze sales traffic, and customer patterns for informed decision-making.
- Onboard new sellers to the marketplace and efficiently manage their needs.
- Curate and host diverse products offered by sellers on your platform.
- Leverage feature-rich tools - product catalogue management, order tracking, and introduce new product categories
- Equip vendors to efficiently manage their products, leads, dashboards and more with self-service tools.
- Provide vendors one platform with multiple storefronts to offer unique category based products.
- Harness data-driven insights to enhance decision-making.
- Transform partnerships into thriving collaborative ventures.
- Create stores, enable multi-language support, standardize global branding and other admin tasks effortlessly.
- Control access and manage roles for buyers, sellers, administrators, and moderators.
- Streamline admin tasks with a centralized hub to manage partners, catalogues, products, campaigns, orders and more.
- Leverage deep analytics and actionable insights to understand trends, optimize strategies, and drive growth.
- Create an immersive shopping experience that captures attention and drives conversions.
- Effectively present your products or services with customizable themes and responsive designs
- Offer easy navigation, personalized recommendations, and seamless transactions for your customers.
- Choose the right marketplace model, optimize product data and templates for better results.
- Create customizable journeys for vendor onboarding & order fulfilment.
- Automate the entire process of order management with a centralized system.
- Visually configure workflows for onboarding, order flow, returns and provisioning.