Innovative E-commerce leaders find higher levels of market impact and revenue when they extend their online presence into a digital marketplace. By raising their game from independent seller to coordinating a network of many vendors selling a wide range of products and services, leaders provide more value to customers as they create new revenue streams and new business strategies.

Torry Harris has the deep experience and creative thinking to know there are many different styles and business models for digital marketplaces. We know how to integrate and adapt multiple types of software infrastructure to give your marketplace the flexibility your business needs to build and continually optimize your ecosystem of sellers and service providers.

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What we do for Digital Marketplace Implementation

Educating business leaders and CxOs on the possibilities and wide range of digital marketplace business models, while considering the potential for integrated use of four major types of marketplace offerings: physical products, digital services, scheduled services, and downloadable digital products.

Setting the foundation for your marketplace by developing platform architecture and integration strategy to bring together existing or new E-commerce software, marketplace technology (including our own DigitMarketTM Digital Marketplace), enterprise core applications (e.g., ERP, CRM, etc.), and modern integration and cloud platforms.

Guiding your business leaders in translating business and marketplace models into robust operational systems and business process requirements based on an integrated marketplace platform.

Detailed design, buildout, and operation of your marketplace, including robust integration, deep security, 24/7 reliability, and the disciplined modern software delivery automation necessary to allow your marketplace to continually change with new ideas, opportunities, and competitive pressures.

Success stories

Torry Harris builds Airtel’s digital enablement platform
Campbell McClean, Chief Information Officer at Airtel - Telemedia, TV and B2B, talks about his long-term association, trust and consistent success with Torry Harris in implementing Integration and digital transformation projects.
Torry Harris helps Three Ireland to optimize its BSS transformation program
Paul O' Hanlon, Technical Architect and Head of Integration at Three Ireland, talks about the reasons for choosing Torry Harris among other digital transformation and API management companies for their API Gateway and his experience executing Three’s BSS transformation program with Torry Harris
Torry Harris helps Schneider Electric to integrate over 21 ERPs across 40 countries
Jean-Christophe Pharose, Global Finance Program Manager at Schneider Electric, talks about the “Concur” program, why it is useful and how Torry Harris played a crucial role in its success.
Torry Harris helps Tigo Tanzania drive financial inclusivity for a majorly underbanked population
Tigo Tanzania is a leading telecommunications and mobile money service provider in Africa. In this video IT Director, Victor Matefu talks about how Torry Harris Integration Solutions powered Tigo's transformative journey to accelerate financial inclusion and revolutionize the mobile money ecosystem in Tanzania.

Our approach to Digital Marketplaces

We know the special attention to planning and execution needed for a digital marketplace strategy and platform. Although leading digital marketplaces have been around for many years, it is only recently that a wide range of organizations are seeing how they can create niche strategies and address unique sector- or locale-specific needs via marketplaces. As marketplaces grow to meet more specialized scenarios, they need greater creativity and more careful design, both in their business aspects and in their technology. To get your marketplace on a solid foundation, we ensure:

  • Strong exploration of both today's and tomorrow's possibilities for your marketplace.
  • Clear understanding and definition of the unique, cohesive business / ecosystem foundation of your marketplace, which ensures you are building a tight-knit community, not just another E-commerce site.
  • Integration and planning across the full set of business processes necessary for a digital marketplace for both serving marketplace customers and for cultivating, growing, and serving a rich set of marketplace sellers and service providers.
  • Flexible platform features built to support a wide range of rapidly changing business requirements - as a new initiative, marketplaces constantly encounter new business possibilities, and your platform must be ready to change quickly with each new idea.

What does your digital marketplace need?

Initial ideation and brainstorming

What is our expertise?

  • The range of marketplace business models – Platform 1.0 and 2.0 models (Marketplace as a Service with value orchestration)
  • Relationships between marketplace owners and vendors

What tools do we use?

  • Business model canvas
  • Capability roadmaps
  • Executive workshop session
  • Platform 2.0 reference model

Marketplace strategy development

What is our expertise?

  • Translation of your business domain knowledge into actionable strategy and requirements for processes, platforms, and integration tasks
  • Integrating offerings from adjacent industry verticals to create vertical-specific digital ecosystems.
  • Marketplace platform requirements

What tools do we use?

  • Stakeholder interviews
  • Business model canvas
  • Platform architecture templates
  • Business architecture

Marketplace platform strategy and design

What is our expertise?

  • Marketplace platform products
  • E-commerce platforms
  • Enterprise applications
  • Integration strategy
  • APIs and technology architecture for rapid business change
  • Platform business design

What tools do we use?

  • Torry Harris' DigitMarketTM Digital Marketplace
  • Oracle ATG, Hybris, Shopify, Magento, AppDirect, Mirakl
  • Cloud integration platforms (iPaaS) – Dell Boomi, SnapLogic, Mulesoft
  • Enterprise software (custom and packaged) including Salesforce,Zuora, SAP, Oracle, ServiceNow

Marketplace build and implementation

What is our expertise?

  • Marketplace platform products
  • E-commerce platforms
  • Enterprise applications
  • Integration strategy
  • APIs, events, and other modern flexible software infrastructure
  • iPaaS and cloud integration
  • Microservices
  • CI/CD and DevOps
  • Factory software delivery models
  • Partner onboarding automation

What tools do we use?

  • Torry Harris' delivery products, including Coupler, Deplomatic, AutomatonTM, and AutoStub®
  • Torry Harris' software infrastructure, including DigitMarketTM Digital Marketplace, Coupler and DigitMarketTM API Manager
  • Cloud platforms (e.g., AWS, Azure, Google Cloud Platform)
  • Integration platforms (e.g., MuleSoft, Boomi, etc.)
  • Torry Harris DevOps framework and reference implementation
  • Partner onboarding case TM-Forum study

Marketplace managed operations

What is our expertise?

  • Site Reliability Engineering
  • Automated operations
  • Continuous operations and in-place upgrade strategies

What tools do we use?

  • Cloud platform operations tools - Deplomatic
  • Production root cause analysis and tracing tools
  • Security monitoring and incident management
  • Integration platforms (e.g., MuleSoft, Boomi, etc.)
  • Custom Operational Dashboards using 4Sight (Torry Harris Tool)
  • AI operations and automated incident response – Torry Harris tool - 4Sight

Contact us

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