Free zones in the Middle East are currently navigating a challenging landscape characterized by traditional trade mechanisms, siloed operations and fragmented monetization opportunities. The emergence of digital marketplaces presents a unique transformation opportunity for free zones to drive meet and match capabilities, enhance operational efficiencies and accelerate trade growth while promoting trust and transparency in transactions.
SMART Souq, the world’s first AI-powered marketplace-in-a-box, is a comprehensive digital marketplace platform that combines the power of ‘Network Effects and AI’, two of the most powerful forces influencing the benefits and reach of technology, enabling transformative trade outcomes through interconnected digital ecosystems.
SMART Souq enhances visibility and reach for free zone operators at both macro and micro levels through a centralized platform - driving connectivity among investors, startups, and SMEs alike. This creates a more attractive environment for international investors and drives the transformation of free zones into dynamic hubs of economic activity.
SMART Souq for free zones
- SMART Souq offers an all-in-one solution designed to empower businesses and SMEs, to easily discover, access, and benefit from digital opportunities.
- The platform fosters direct connections between service providers and customers, streamlining communication and collaboration within the FTZ ecosystem.
- SMART Souq can boost wallet share by up to 60%, expanding the reach of offerings and driving greater economic activity within free zones.
- The platform's API-enabled and headless architecture facilitates seamless integration with existing IT systems, promoting flexibility and customization.
- The flexible commercial model allows users to choose what is right for them, rather than one size fitting them all.
- Businesses deploying this solution have reported faster time-to-market, increased citizen engagement, and significant cost reductions in operational processes.
Key benefits for free zones
Enhanced Business Connectivity
The SMART Souq facilitates direct connections between free zone operators, third-party service providers and free zone customers, streamlining communication and instilling collaboration within these specialized ecosystems. Businesses can easily discover and connect with a wide range of service providers allowing them to select the best fit for their needs. This streamlined access reduces administrative overheads and costs, allowing businesses to focus on growth and innovation.
Improved, User-friendly Ecosystem Experience
By providing a user-friendly digital storefront, the marketplace enables consumers to easily discover, and purchase products and services offered by various providers in the SEZ ecosystem. Features like integration with regulatory compliance tools, push notifications for third parties in the ecosystem, secure payment solutions, AI-driven seller and order management tools and predictive analytics, deliver significant benefits for operational efficiency and revenue generation resulting in tangible outcomes for all participants in the ecosystem.
Centralized Access to Resources
By consolidating essential business resources within the marketplace, users can access tools for business incorporation, compliance assistance, and training programs among others – all on a single platform. This centralized approach minimizes the time and effort required to navigate multiple systems, significantly enhancing operational efficiencies for businesses within the free zones.
Features
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AI-Powered
SMART Souq’s 4Sight AI engine delivers personalized recommendations, conversational AI for natural chat interactions, and AI-assisted content enhancement to elevate the user experience. -
User-friendly, Intuitive Frameworks
Low code, no code intuitive frameworks allow the product to be easily managed by business stakeholders. -
Customizable User Journeys
The product comprises of a fully customizable Journey Engine to drag and drop features, mapping and contextualizing end user journeys and reports. This can be used by a business user with no technical background or formal IT training. -
Rapid Scalability
Smart Souq enables organizations to quickly scale their offerings through a cost-effective, white-label license model. -
Diversify Product Offerings
The product helps companies to effortlessly manage and sell physical products, digital goods, subscription services, and more - all integrated within a single platform designed to boost ecosystem engagement and revenue. -
Increase Revenue Potential
SMART Souq helps wallet share growth of up to 60%, expanding the reach and impact of your offerings.
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Versatile Engagement Models
Supports B2B2C, G2G2C, and G2B2C models, ensuring swift and precise service delivery. -
API-Enabled & Headless Architecture for Seamless Integration
Simplify integration with free zone’s IT systems and third-party applications. -
Flexible, Customizable, and Multivendor Onboarding
Empower third-party vendors to register and sell products and services easily. -
Customized Multi-Tenant Stores
Effective management of tailored storefronts. -
Automated Customizable Vendor Journey
Enhance adoption by offering vendors a secure way to expose data and digital content assets. -
Secure Data Exposure and Integration
A secure way of exposing data and digital content-based assets and integrating them into the platform. -
Seamless Integration with existing Enterprise Systems
Integrate user management, inventory management, order management, CRM, payment gateways, and more to minimize data migration and redundancy. -
Future-Ready, Multi-Tenant Architecture
Enables offering the marketplace as a service through value orchestration of partner offerings.
Digital marketplace for free zones powered by Smart Souq
Why Torry Harris?
- With over 25 years of proven success, Torry Harris is dedicated to fostering an AI-driven digital democracy through a blend of innovative products and extensive enterprise IT service experience.
- Our commitment extends beyond delivering products; we collaborate closely with you to unlock the full potential of our solutions and achieve tangible outcomes.
- The digital marketplace developed by Torry Harris for free zones acts as an essential hub that connects service providers and consumers, streamlining access and enhancing operational efficiency.