Establishing a Global Capability Center (GCC) requires more than just vision - it demands meticulous planning, strategic foresight, and a seamless execution framework. Organizations often grapple with aligning the GCC with overarching business objectives, navigating regulatory landscapes, and ensuring operational scalability. Our conceptualization and build services address these challenges by providing a structured, end-to-end approach tailored to your organizational needs. Our expertise transforms ambiguity into actionable strategies, helping you navigate uncertainties, mitigate risks, and maximize the value and impact of your GCC.

Services

GCC Advisory & Planning 

Our GCC viability advisory service assesses the feasibility of establishing a Global Capability Center (GCC) by evaluating market demand, cost-structures, and potential risks. We create structured proposals that articulate the rationale for establishing a GCC. By integrating detailed financial modeling, risk assessments, and strategic alignment with corporate objectives, we provide a clear roadmap to secure stakeholder approval and facilitate successful implementation.

Location Assessment 

We provide in-depth market and location analysis to help you select the optimal site for your GCC. Our comprehensive research examines a range of factors, including local market dynamics, competitive landscapes, economic indicators, and workforce availability. By assessing these critical elements, we ensure that your chosen location not only meets operational requirements but also supports scalability, enhances efficiency, and supplements long-term business growth.

Tax, Regulatory and Legal Consulting

We simplify the complexities of establishing a GCC by ensuring compliance with local laws, labor regulations, tax requirements, and data protection standards. In collaboration with our trusted third-party partners, we provide expert guidance to help mitigate legal risks and ensure seamless regulatory adherence. We offer tailored insights into local tax regulations, identify foreign investment incentives, and develop strategies for managing tax liabilities effectively, ensuring comprehensive financial and regulatory compliance.

Operational Design and Continuous Improvement 

We specialize in designing operating models that clearly define how your GCC will function within the broader organizational framework. By leveraging best practices in process optimization, quality management, and performance measurement, we ensure optimum service delivery and operational effectiveness. Our proven frameworks encompass governance structures, process definitions, technology integration, and performance metrics, ensuring complete operational alignment with your overarching business goals.

Business Continuity Planning

Our business continuity planning service ensures that your GCC can operate smoothly during disruptions or crises. We develop comprehensive continuity plans that include risk assessments and recovery strategies to safeguard your investments and ensure resilience against unforeseen events.

Talent Sourcing

We specialize in sourcing top talent to ensure your GCC is staffed with skilled professionals aligned with your organization’s culture and operational needs. We develop tailored recruitment strategies to attract top talent from local markets, enabling your GCC to achieve operational readiness from the outset.

Branding and Marketing

We are equipped to offer branding and marketing services to establish a strong representation and market presence for your GCC. From developing a compelling brand identity to creating targeted marketing strategies for local audiences, we enhance visibility and growth for your GCC to compete effectively.

Success Stories

Our GCC Delivery Models

With our cutting-edge Digital Build-Operate-Transfer (BOT) and Offshore Development Center (ODC) concepts, our GCC solutions are developed to help businesses improve connectivity and operational excellence.

Build-Operate-Transfer (BOT) | Global Technology Center

Our Digital Build-Operate-Transfer (BOT) / Global Technology Center model offers customers the advantages of zero capital expenditure, lower short-term investments, and a better scope for re-evaluating long-term digital business priorities.

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Offshore Development Center (ODC) | Global In-House Center (GIC)

Our Offshore Development Center (ODC) can help businesses elevate end-user experiences, optimize supply chain efficiencies, and completely cost-optimize operations while boosting innovation, scalability, and flexibility.

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GCC Center of Excellence (CoE)

We help you establish a Centers of Excellence (CoE) within your Global Capability Center (GCC), positioning your business to stay ahead of the competition. Our tailored approach integrates a CoE framework that drives innovation, optimizes capabilities, and enhances scalability. With our expertise, you can respond quickly to market changes, meet customer demands with precision, and maintain a competitive edge.

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