We nurture lasting relationships, enabling stronger teams, bold and intelligent decisions, better products and services.
For over 25 years, Torry Harris' focus on integration solutions has fostered seamless digital connectivity, enabling better and faster commerce for businesses through platform business models.
From innovation hubs to delivery centers, we bring the right people, skills, and technology together to support your digital transformation journey.
Our relentless focus on excellence has earned us prestigious awards and recognition across various domains. Learn about our achievements.
From enhancing customer experiences to optimizing complex integrations, we’re proud to be a trusted partner in helping organizations achieve their strategic goals. Explore our client transformation stories.
Our WeCare initiative is more than just a program-it’s a promise to uplift and empower individuals who are often overlooked, helping them find a sense of purpose, self-worth, and economic independence. Whether through training, collaboration with social enterprises, or providing direct support, we work to ensure that dignity is restored and futures are reclaimed, one project at a time.
We believe that the right partnerships can make all the difference. Our strong partnerships enable us to deliver on our promise of high performance, flexibility, and competitive pricing, ensuring that our customers achieve their strategic objectives with confidence.
Our summary decks bring together years of collective experience and industry knowledge, offering actionable industry insights. Condensed for quick consumption, these resources are packed with strategic insights, case studies, and methodologies that can help you adapt and excel.
Cloud & Automation: Changing CSPs’ OpEx outlook
Telco digital transformation is fundamentally about navigating the intricacies of scope and complexity while ensuring alignment between IT and business objectives. Transformations typically encompass the modernization of legacy structures, creation of new revenue streams, and the enhancement of omni-channel customer experiences, among others. Additionally, it involves the critical management of fraud and security concerns, as well as fostering organizational change to achieve business objectives.
Communications Service Providers (CSPs) must adopt a strategic approach to address multifaceted challenges such as devising an efficient multi-cloud management strategy, embedding AI and building platform models for ecosystem enablement. By doing so, they can drive successful transformation initiatives that enhance their service offerings and product portfolios, ultimately positioning themselves for sustained growth in a competitive landscape.
By leveraging cloud solutions, automating operational processes, and restructuring organizational frameworks, telecommunications companies can adeptly navigate the complexities of the digital landscape. These strategic initiatives not only enhance operational efficiency but also position telecom providers for sustainable growth. Our offerings to drive cost and operational efficiencies include:
For over 25 years, Torry Harris has empowered telecommunications companies to navigate the complexities of cloud integration with innovative, cost-effective solutions that are designed for future scalability. Our cloud managed services offering provides performance, scale, reliability, and security, helping you to focus on business growth and innovation.
Our team of certified cloud experts brings a wealth of experience across leading cloud platforms, including AWS, Azure, Google Cloud and AI-based cloud data platforms from Snowflake and IBM.
Explore more about our Cloud services.
To navigate the complexities of mergers and acquisitions, a strategic approach is essential for facilitating seamless transitions and unlocking maximum value for your organization. For successful technology integration during telecom M&A, we help CSPs establish a clear integration strategy, form a dedicated team, and create a roadmap. We play a vital role in enhancing Telco M&A processes by streamlining operations, improving communication, leveraging technology synergies, and providing data-driven insights that collectively drive value creation.
5G is ushering in a new era of platform revolution as companies with more traditional business models begin to use digital transformation and 5G together for new opportunities and network effects.
The need for superior customer experience, the fifth generation (5G) wireless technology, and an ever-increasing number of devices connecting to the network have necessitated the adoption of autonomous networks by CSPs.
By implementing platform-centric strategies, utilizing open APIs, and adopting a customer-first mindset, telecommunications companies can strengthen their competitive advantage. In parallel, focusing on digital innovations, harnessing the growth of 5G and IoT, and integrating API-based data monetization strategies will enhance their capabilities and market reach. Our services in this area include:
According to TM Forum, the average mobile data usage per smartphone is projected to grow from 21 GB in 2023 to 56 GB in 2029 globally, driven by the adoption of 5G and the expansion of IoT devices, which are expected to reach 55.7 billion by 2025.
Explore more about our Data Management Services.
Torry Harris has deep experience in building and operating multiple digital marketplaces, to know there are many different styles and business models for operating digital marketplaces. We know how to integrate and adapt multiple types of software infrastructure to give your marketplace the flexibility your business needs - to build and continually optimize your ecosystem of sellers and service providers.
Explore more about our Marketplace Implementation Services.
Torry Harris’ API-first vision for Telco platform business models fosters continuous digital transformation to deliver world-class customer experience, robust B2B2X ecosystems and overall better business outcomes.
Explore more about our API Management Services.
TM Forum’s Open API program is a global initiative to enable seamless connectivity, interoperability and portability across complex ecosystem services. Torry Harris is an official signatory of the Open API Manifesto and the Open Digital Architecture (ODA). We partner with TM Forum to help implement this open digital architecture framework ensuring standardization and interoperability across the Telco industry.
We help enhance network performance, security, and reliability with NaaS. Through NaaS, CSPs provide cohesive management of network domains (data centers, enterprise campus, and WAN), enabling organizations to scale networks easily in a pay as you grow model. We have expertise in designing, deploying, and operating complex network environments through NaaS, enabling Telcos to provide more agile, scalable, and cost-effective services.
We help telcos deliver seamless omnichannel digital experience across platforms that meet the evolving needs of their customers. By prioritizing personalization, proactive support, continuous feedback management, and implementing advanced AI-based services, telecommunications companies can not only fulfill but surpass customer expectations, fostering enhanced loyalty and profitability. Our offerings in this space include:
According to McKinsey, one leading European telco increased conversion rates for marketing campaigns by 40% while reducing costs, by using Gen AI to personalize content.
Our Conversational AI solutions are tailored to transform customer experience across voice, chat and digital interfaces. The Torry Harris CX solutions help you to significantly increase customer engagement, lower average customer handling times while improving the quality of interactions.
At Torry Harris, we have multiple options to extract the business value locked in your legacy. We'll show you how to avoid the high cost of replacing legacy, so that their valuable business rules and data fit seamlessly into your modern applications.
Explore more about our Legacy Application Modernization Services
IT Director, Victor Matefu, Tigo Tanzania, talks about how Torry Harris Integration Solutions powered Tigo's transformative journey to accelerate financial inclusion and revolutionize the mobile money ecosystem in Tanzania.
Stephen Reidy, CIO of Three Ireland discusses the "3vision" digital transformation initiative and creating brand loyalty and consistency through digitalization. Three partnered with Torry Harris to build a strong integration backbone.
Campbell McClean, CIO at Airtel - Telemedia, TV, and B2B, discusses his long-term partnership with Torry Harris. Having collaborated with THIS across Telcos like Orange, EE, O2, and Airtel, he highlights consistent, on-time delivery and success in Integration and Digital Transformation projects. McClean also emphasizes Airtel’s customer front-end, powered by the Digital Enablement Platform built by Torry Harris.
TM Forum Catalyst
PoV
AI Strategy Guide
Forbes
TM Forum INFORM