API and microservices factory model

To foster the modular, flexible operations required for ongoing digital transformation, teams need a combination of focused, independent delivery (e.g., for innovation within a business domain or product) and collaboration across teams (e.g., for larger, cross-domain innovations). Each team must have deep expertise within its domain, as well as the ability to expand and contract resources with the flow of innovation priorities and opportunities. To adapt API and microservice factory delivery to these needs, we ensure a strong understanding of:

• Your organization's approach to team structures and digital transformation initiatives - we tune our factory model to work the way you work, whether via highly iterative, individual API delivery or longer-term projects that deliver a complete portfolio of APIs and microservices.
• The expertise needed for each business domain - we establish the right levels of upfront and ongoing collaboration so that each API designer/developer knows your business and can contribute to API design and testing in ways that foster your team's innovation efforts.
• Your team's flow and volumes of work - we stay closely in touch with your team to ensure that when they need to quickly ramp up work, our factory can ramp up in line with your team's flow of work. Our ‘Service Point’ commercial model defines the unit of development effort mapped to a complexity matrix. It gives you flexibility in planning your budget.
• The support needs and impact of your API products - APIs are always important, yet some are highly critical because of their customer visibility or functionality. Our factories adjust to each API's needs, ensuring priority APIs get appropriate attention throughout our activities for API design, test, manage, and support.