Enterprises often face significant challenges like managing operational inefficiencies, talent gaps, and rising costs to navigate rapid digital transformation. These hurdles can hinder scalability and innovation, which can be addressed by aligning GCCs operations and global business strategies, maintaining service delivery excellence, and ensuring data security.

The AIM Framework for GCC: A Four-Stage Evolution

Foundational Stage – Building a Robust Foundation

The foundational stage focuses on fortifying your GCC with essential processes and frameworks for sustainable growth. This stage is where we help you lay the groundwork for scalable, smooth transitions and operations.

Key focus areas:

  • AI for task automation
  • Integration with parent GCC
  • Stabilizing operations & introducing governance

Operational Stage – Efficiency and Performance Optimization

The operational stage focusses on enhancing your GCCs performance and create long-term value with standardized processes and operational excellence.

Key focus areas:

  • AI for process optimization & predictive analysis
  • Workflow orchestration
  • Optimized services for operational excellence

Pioneering Stage – Driving Transformation and Lead Innovation

We position your GCC as a leader in innovation and large-scale business transformation. At this stage you can harness the power of advanced analytics, emerging technologies, and innovative services for a competitive edge.

Key focus areas:

  • AI for strategic decision-making
  • Technology for transformation
  • Transformation services

Innovative Stage – Better Decision-Making with Strategic Insights

We help your GCC spearhead innovations in technology adoption and industry leadership by focusing on transformational technologies and strategic decision-making during the Innovative stage.

Key focus areas:

  • AI for advanced analytics & forecasting
  • Integration of emerging technologies
  • Innovation services

A (AI) Framework for GCC

I (Integration) Framework for GCC

  • Continuous Skill Development
  • Cultural Alignment
  • Employee Experience
  • Agile and DevOps Excellence
  • Global Delivery Model & Metrics-Driven Success
  • Governance and Compliance
  • Innovation-First Approach
  • Digital Tool Ecosystem
  • Cloud-Native Platforms
  • Data & Insight platforms
  • Emerging Tech Services

M (Managed Services) Framework for GCC

Success Stories

Our GCC Delivery Models

With our cutting-edge Digital Build-Operate-Transfer (BOT) and Offshore Development Center (ODC) concepts, our GCC solutions are developed to help businesses improve connectivity and operational excellence.

Build-Operate-Transfer (BOT) | Global Technology Center

Our Digital Build-Operate-Transfer (BOT) / Global Technology Center model offers customers the advantages of zero capital expenditure, lower short-term investments, and a better scope for re-evaluating long-term digital business priorities.

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Offshore Development Center (ODC) | Global In-House Center (GIC)

Our Offshore Development Center (ODC) can help businesses elevate end-user experiences, optimize supply chain efficiencies, and completely cost-optimize operations while boosting innovation, scalability, and flexibility.

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GCC Center of Excellence (CoE)

We help you establish a Centers of Excellence (CoE) within your Global Capability Center (GCC), positioning your business to stay ahead of the competition. Our tailored approach integrates a CoE framework that drives innovation, optimizes capabilities, and enhances scalability. With our expertise, you can respond quickly to market changes, meet customer demands with precision, and maintain a competitive edge.

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