Introducing AIM - a transformative approach designed to accelerate and elevate the capabilities of your global capability centers (GCCs). AIM integrates the power of AI, seamless integration, and managed services across four dynamic stages to drive operational excellence, foster innovation, and fuel large-scale business transformation.
The AIM Framework for GCC: A Four-Stage Evolution
Foundational Stage – Building a Robust Foundation
The foundational stage focuses on fortifying your GCC with essential processes and frameworks for sustainable growth. This stage is where we help you lay the groundwork for scalable, smooth transitions and operations.
Key focus areas:
- AI for task automation
- Integration with parent GCC
- Stabilizing operations & introducing governance
Operational Stage – Efficiency and Performance Optimization
The operational stage focusses on enhancing your GCCs performance and create long-term value with standardized processes and operational excellence.
Key focus areas:
- AI for process optimization & predictive analysis
- Workflow orchestration
- Optimized services for operational excellence
Pioneering Stage – Driving Transformation and Lead Innovation
We position your GCC as a leader in innovation and large-scale business transformation. At this stage you can harness the power of advanced analytics, emerging technologies, and innovative services for a competitive edge.
Key focus areas:
- AI for strategic decision-making
- Technology for transformation
- Transformation services
Innovative Stage – Better Decision-Making with Strategic Insights
We help your GCC spearhead innovations in technology adoption and industry leadership by focusing on transformational technologies and strategic decision-making during the Innovative stage.
Key focus areas:
- AI for advanced analytics & forecasting
- Integration of emerging technologies
- Innovation services
A (AI) Framework for GCC
I (Integration) Framework for GCC
- Continuous Skill Development
- Cultural Alignment
- Employee Experience
- Agile and DevOps Excellence
- Global Delivery Model & Metrics-Driven Success
- Governance and Compliance
- Innovation-First Approach
- Digital Tool Ecosystem
- Cloud-Native Platforms
- Data & Insight platforms
- Emerging Tech Services
M (Managed Services) Framework for GCC
Success Stories
Our GCC Delivery Models
With our cutting-edge Digital Build-Operate-Transfer (BOT) and Offshore Development Center (ODC) concepts, our GCC solutions are developed to help businesses improve connectivity and operational excellence.
We help you establish a Centers of Excellence (CoE) within your Global Capability Center (GCC), positioning your business to stay ahead of the competition. Our tailored approach integrates a CoE framework that drives innovation, optimizes capabilities, and enhances scalability. With our expertise, you can respond quickly to market changes, meet customer demands with precision, and maintain a competitive edge.
