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Torry Harris AI Factory

Unlock the power of AI for your enterprise

AI Factory by Torry Harris is a purpose-built, scalable framework designed to industrialize and fast-track AI adoption across your enterprise. Backed by decades of expertise in systems integration and digital transformation, we blend the power of AI with real-time data, automation, and cloud to deliver tangible business outcomes. Our cutting-edge solutions seamlessly integrate with your existing systems, enabling smarter automation, enhanced decision-making, and measurable improvements across your operations.

Why Choose THIS AI Factory?

Industrialized AI Solutions

Enterprise-ready, scalable, and secure AI implementations.

Pre-Built Accelerators

Jumpstart your AI journey with ready-to-use frameworks and solution recipes.

Predictability & Reusability

Streamlined AI development and deployment for maximum efficiency.

Expert AI Consultancy

Leverage our expertise and AI Labs for the latest in AI innovations.

Seamless Integration

AI solutions that connect effortlessly with cloud, data, security, and business systems.

Our AI Solutions Portfolio

GenAI Consulting & Adoption

  • AI-driven automation across customer and business processes
  • Personalized, proactive customer engagement

AI Ops & IT Automation

  • AI-driven ITSM automation for faster incident resolution
  • Proactive issue detection and SLA improvements

Conversational AI for Knowledge Management

  • AI-powered self-service knowledge retrieval
  • Intelligent search for faster, informed decision-making

AI-Powered Customer Experience

  • Reduce average handling time (AHT) and improve service quality with AI-driven care
  • Build business resilience with AI-powered fraud detection and security

LLM-Powered Enterprise Solutions

  • Fine-tuned LLMs for scalable, intelligent automation
  • Voice and text-based interfaces to enhance workflows

LLM API Enablement

  • Seamless API integration for secure AI interactions
  • Real-time data access and scalability for enterprise environments

THIS AI Factory Framework

Agent Assist

Intelligent virtual agents for customer support and service automation.

CX.ai

AI-powered chatbots for content generation, inference, and recommendations.

SDLC Wiz

AI-assisted coding, testing, and documentation tools.

Ops.ai

Automated incident resolution and intelligent ticket categorization.

Agentic.ai

Autonomous AI agents for task automation and decision-making.

Industry-Specific AI Solutions

For Telcos

Autonomous Network Operations

AI-driven anomaly detection and self-healing networks.

Enhanced Customer Experience

AI-powered chatbots and proactive issue resolution.

Use cases

Focus areas: Autonomous network operations, personalized customer services
Subdomain Problem Current State AI Agents – The New Way Tangible Benefits
Network Optimization & Maintenance Managing network traffic, reducing downtime, and improving Quality of Service (QoS)
  • Anomalies detected reactively via threshold-based systems
  • Self-healing depends on rules & human input
  • Network slicing is manual or semi-automated
  • Proactive anomaly detection using predictive analytics
  • Autonomous self-healing and optimization based on real-time traffic
  • Dynamic network slicing
  • 30% reduction in downtime
  • 25% improvement in network performance
  • 20–30% boost in resource utilization
Customer Experience Enhancement High churn due to poor service and unmet expectations
  • Call center dependency and static FAQs
  • Reactive issue resolution based on complaints
  • Feedback analysis is periodic and keyword-based
  • 24/7 conversational agents with personalized support
  • Proactive detection and resolution of service issues
  • Sentiment analysis across customer interaction channels
  • 15% increase in CSAT scores
  • 10% reduction in churn
  • 30% faster issue resolution

For BFSI (Banking, Financial Services & Insurance)

Fraud Detection & Prevention

Real-time transaction monitoring to flag suspicious activities.

Personalized Financial Services

AI-driven investment recommendations and enhanced customer interactions.

Use cases

Focus areas: Fraud, customer experience
Subdomain Problem Current State AI Agents – The New Way Tangible Benefits
Fraud Detection and Prevention Rising sophistication of financial frauds such as phishing, account takeovers, and identity theft
  • Fraud detection relies on manual audits and static rule-based systems, causing delays in action
  • Agents for real-time fraud detection by analyzing transactional data for anomalies, flagging suspicious activities, and temporarily freezing accounts
  • 30% reduction in fraud incidents through proactive and real-time interventions.
Personalized Customer Experience Generic customer interactions fail to meet individual needs, impacting retention and loyalty
  • Customer interactions are template-driven and not tailored to individual preferences
  • Contact center agents manually sift through knowledge bases, increasing handling times
  • Basic chatbots escalate most issues to humans
  • Spending pattern insights come from delayed reports, limiting real-time engagement
  • Agents recommend investment options based on risk appetite and goals
  • Assist agents in synthesizing information across policies and procedures.
  • Conversational agents resolving queries via intent understanding.
  • Agents analyze spending patterns to offer personalized credit/savings options.
  • 20% improved CSAT scores
  • 15% reduction in average call handling time
  • 25% increase in first-call resolution
  • 10% growth in customer retention

For Energy & Utilities

Predictive Maintenance

AI monitoring for real-time failure prediction and cost savings.

Energy Optimization

AI-powered insights for reducing energy consumption and carbon footprint.

Use cases

Focus areas: Predictive maintenance, energy consumption optimization
Subdomain Problem Current State AI Agents – The New Way Tangible Benefits
Predictive Maintenance Energy equipment like transformers, HVAC systems, and boilers often fail unexpectedly, causing downtime and high repair costs
  • Reactive or scheduled maintenance performed, which may not prevent failures
  • Manual inspections or periodic service used, sometimes with basic ML models
  • Agents monitor critical equipment in real time to predict failures before they happen
  • Analyze vibration, temperature, and load data to suggest proactive maintenance
  • 30% reduction in unplanned downtime
  • 20% savings in maintenance costs
  • 10–20% longer equipment lifespan
Energy Consumption Optimization Inefficient energy usage increases operational costs and environmental impact
  • Adjustments are reactive, with no real-time visibility into usage patterns.
  • Limited automation for optimization
  • Agents monitor consumption patterns and recommend adjustments to reduce wastage.
  • Provide real-time guidance on switching to renewable energy where possible.
  • 15–30% reduction in energy consumption
  • 25–30% reduction in carbon footprint

The THIS AI Factory Advantage

30%+ Productivity Gains

Faster development cycles and AI-driven efficiency.

Reduced Operational Costs

AI-powered automation minimizes manual efforts and errors.

Enhanced Customer Satisfaction

Personalized AI interactions improve user experience and engagement.

Future-Proof AI Strategies

Scalable and adaptable AI solutions to evolve with business needs.

What Sets Us Apart?

AI Consultancy Backed by Experience

Backed by insights from real-world implementations and AI Lab research, our consulting bridges strategic vision with actionable execution through ready-to-deploy tools and methodologies.

Integration-First AI

Our solutions are built to integrate with cloud environments, enterprise systems, APIs, authentication services, and security components, seamlessly and securely.

Agentic AI at the Core

We specialize in agentic AI architectures that interact autonomously across business processes, databases, and external systems using microservices and integration patterns.

Highly Integrable Solutions

Torry Harris brings decades of expertise in enterprise integration, ensuring AI solutions fit into diverse IT landscapes without friction.

Cloud Expertise

Leverage the full power of hybrid and multi-cloud strategies, ensuring agility, scalability, and long-term resilience, critical prerequisites for most enterprise-grade AI solutions.

Data & AI Platform Architecture

We design and deploy modern data pipelines and platforms capable of ingesting, storing, and analyzing large volumes of real-time and historical data, fueling intelligent decision-making.

Solution Accelerators

4-sight

Predictive analytics for business intelligence and demand forecasting.

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atg

Automated API and microservices testing for accelerated software deployment

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tekton-plus

Low code and intelligent workflow orchestration for business process optimization

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Ready to revolutionize your business with AI?

Contact us to explore how THIS AI Factory can drive innovation and efficiency in your enterprise.

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