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    The Integration Imperative: Futureproofing the GCC region for Digital Success

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    Why is India the Preferred Destination for GCCs?

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Digital Transformation Articles

 

Perspectives on building digital ecosystems
through INTEGRATION

...
May 08, 2025
The Future of Marketplace-as-a-Service (MaaS): Trends for 2025 & Beyond

In today’s fast-evolving digital economy, Marketplace-as-a-Service (MaaS) is rapidly emerging as a transformative force in B2B commerce.

...
May 07, 2025
How Digital Marketplaces Drive Business Growth

In today’s era of digital transformation, marketplaces have evolved from traditional storefronts into intelligent, dynamic ecosystems.

...
April 02, 2025
Leveraging G2B2C Models to Enhance Citizen Engagement

The Middle East is advancing digital transformation with initiatives like Saudi Arabia’s Vision 2030 and UAE’s Centennial 2071 plan. The G2B2C model, supported by AI, enhances public services, citizen engagement, and economic growth. AI-powered platforms like DubaiNow and UAE API Marketplace drive innovation and collaboration between governments, businesses, and citizens.

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March 25, 2025
Global Capability Centers: The Future of Scalable Enterprise Operations

In an era where businesses are driven by efficiency, innovation, and global expansion, Global Capability Centers (GCCs) have emerged as a critical enabler of enterprise transformation.

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June 20, 2024
Impact of technological advancements on Global Capability Centers

The role of Global Capability Centers (GCCs) has become crucial in the operational strategies of multinational companies, providing a combination of cost efficiency, skilled talent, and innovation. In 2024, the emergence of artificial intelligence (AI), cloud technology, and digital ecosystems is reshaping the landscape for GCCs.

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June 20, 2024
Change management, cultural fitment, and best practices for setting up a Global Capability Center

In an era of increased globalization, businesses are actively seeking opportunities beyond their local markets to access a diverse global talent pool.

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June 18, 2024
Changing Priorities for Global Capability Centers (GCCs) in India

Global Capability Centers (GCCs) have played a crucial role in driving operational efficiencies and fostering innovation for large enterprises at a global scale.

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June 14, 2024
Unlocking Efficiency: How Global Capability Centers Drive Cost Efficiency and Scalability

In today's dynamic business landscape, companies must consistently strive for innovation to remain competitive. That's where Global Capability Centers (GCCs) come in, transforming traditional operations and driving strategic growth through cost optimization and cutting-edge solutions.

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June 13, 2024
Offshore Development Centers (ODCs): The Key to Scalability, Flexibility, and Competitive Advantage

In today's ever-evolving digital landscape, businesses need to stay ahead of the competition while maintaining operational efficiency and cost-effectiveness.

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May 28, 2024
Elevating Business Agility: Embracing the Digital BOT Model for Rapid Transformation

This article endeavors to delve into the Digital BOT model and examine how it can serve as a game-changer for businesses aiming to transform their operations.

...
April 19, 2024
GenAI implementation strategies for telcos

GenAI creates new content, including images, and texts, by learning from training datasets. Its ability to simulate complex behaviors, generate novel and personalized content, adapt in real-time, and remain robust even in the face of data scarcity sets it apart from traditional AI and Machine Learning (ML) models.

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March 26, 2024
What it means to drive continuous transformation

Data analytics and customer research, personalization, multichannel presence, and intelligent outsourcing can make a world of a difference in the way you are perceived by your customers. When done well, this results in generating customer loyalty and translates to revenues.

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March 25, 2024
Building resilience: Mitigating risks in transformation

Transformations aren’t easy, they don’t happen overnight and without governance and reporting measures, there is a strong possibility of failure to change and a loss of credibility for the teams involved.

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February 15, 2024
Transformation is a Constant State

Transformation is commonly likened to a metamorphosis where, in early stages, the caterpillar starts small and inexperienced. Focused on growth and survival, the caterpillar goes on to adapt, transform and emerges as a butterfly - an irreversible phenomenon.

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January 22, 2024
Cloud computing trends in healthcare

Cloud applications and services are bringing the benefits of the cloud to the healthcare industry including scalability to serve variable workloads, accelerating the speed of innovation, access to the latest security and infrastructure technology and big data diagnostics and analytics.

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January 09, 2024
Digitization of Healthcare: Addressing Privacy and Security Concerns

The digitalization of healthcare has raised concerns about data privacy and security. Read this blog to understand how to address these concerns and enable seamless data access.

...
May 19, 2023
Making the Business Case for Data Virtualization

With data pouring in from multiple sources, in different formats and across multiple environments, traditional ETL methods for data integration can no longer cope with the growing volume, variety and velocity of data. Data virtualization (DV) can help by acting as a bridge between disparate data sources, unifying them to deliver a single source of truth for consumers.

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May 18, 2023
The Path to Modernization: Designing and Implementing a Successful Application Modernization Project

Modernizing existing legacy applications is the first step in any organization's digital transformation roadmap. Other than preparing the groundwork for an agile, scalable and reliable IT infrastructure...

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May 12, 2023
The DevOps Advantage: Legacy Modernization for Business Agility

The cloud-native era of application development allows for a much higher rate of iteration than previously possible with legacy application architecture. Monolithic application development lifecycles are ill-suited to the demands of hyper-growth minded...

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May 09, 2023
Understanding Data Mesh: How It’s Impacting Future Data Platforms?

Data is continuously evolving, and with it, we’re seeing rapid changes in streaming architecture, data warehousing, platform clustering and more. Exponential growth in the volume and velocity of available data has made centralized organization and management extremely difficult...

...
March 17, 2023
10 checklist items to pass the cloud security assessment

Cloud migration is a notoriously complex process that presents enormous challenges with respect to data security, governance, and a host of other considerations. A recent study showed how 75% of enterprises struggle to secure infrastructure configuration, access, and APIs.

...
February 23, 2023
6 Cloud computing trends to expect in 2023

Read this cloud computing blog on the top cloud computing trends of 2023 that discusses serverless computing, edge computing, blockchain and cloud collaboration, cloud gaming, AI/ML and containerized applications.

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January 23, 2023
Cloud migration security considerations and challenges

Cloud computing has been a historical leap forward, especially when it comes to managing IT resources. On-demand access to IT infrastructure like computing power, storage, servers, and databases has redefined the meaning of agility and scalability in today’s businesses.

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January 18, 2023
Choosing the right approaches to cloud migration

Migrating applications and data to the cloud and deploying cloud-native technologies promises many business and operational benefits – from reduced risk, cost, and downtime to greater operational and business flexibility, bringing advantages such as faster time to market and the ability to react faster to market changes.

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August 11, 2022
Bringing foresight to API management to leverage digital marketplaces

As digital marketplaces mature, they evolve, and we are now well and truly into the era of digital marketplace 2.0, where, as we explored here, differentiation is the name of the game. In a highly competitive world, a digital or physical item or service is much the same, regardless of where the customer buys it.

...
July 22, 2022
Implementing AIOps to predict runtime failures

AIOps is a category of tools designed to bring the benefits of AI, most typically machine learning, to data generated by telemetry. The aim is to enable teams to evaluate and act on data faster, reduce manual tasks and human errors, and predict and so prevent problems.

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May 24, 2022
Enterprises need Digital Transformation

Traditional business models are unable to longer drive growth in the new normal. Research conducted by Accenture Global found that organizations that doubled down on tech investments before the pandemic are now growing 5x faster than their non-tech counterparts

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January 31, 2022
New Year, new urgency for healthcare to embrace standardized APIs

The federal website funded by U.S. Centers for Medicare & Medicaid Services notes, “the lack of seamless data exchange in healthcare has historically detracted from patient care, leading to poor health outcomes, and higher costs”.

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December 22, 2021
Innovative cloud integration is at the core of digital transformation

Cloud has immense potential for enterprises to do lots of things better. Sometimes though, we forget that migration to the cloud is a huge and rare opportunity to do things differently as well as better – and smart integration is a big part of achieving that.

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December 03, 2021
The benefits of cloud data integration for the enterprise

Enterprises today have an enormous volume of data spread across numerous on-premise, private cloud and public cloud locations. Cloud data integration is critical for consolidating all that data into a single, unified hybrid cloud environment, enabling enterprises to leverage that data to achieve impactful business outcomes.

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November 10, 2021
Data integration consulting to enhance enterprise data utilization

Data integration consulting can help enterprises understand the data they have at their disposal and use it to solve emerging business challenges.

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November 03, 2021
If you’re not excited about data integration, you don’t get it

Digital companies are laser-focused on customer experience. Creating data-driven, actionable insights is one of their biggest weapons in the war to win and keep customers, and this comes from being able to combine disparate data sets – data integration.

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June 07, 2021
Creating novel value from legacy with a cloud native approach

Your legacy assets, enriched over time, are important and valuable – they are what makes your company unique. They contain years of evolved business rules and transactions.

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March 15, 2021
5 key challenges governance can help firms face on their digital transformation journeys

Governance and governance structure are often seen as the domain of specialists, and something of a back-office function. Digital transformation is a fundamental switch from being product and service-oriented to becoming customer centric.

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December 28, 2020
The SME Digital Empowerment Kit - Provides new opportunities to earn digital revenue

Telcos and financial institutions can empower SMEs by bundling their core services and functionality in an “as-a-service” model, along with digital enablement tools.

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October 25, 2020
Legacy Application Modernization: the differentiator and value driver for businesses

The term "legacy" was coined in the 1970s to describe computer systems. This refers to any hardware or software widely accepted in the past but has become outdated and/or needs better support and ability to extend and expose functionality with newer solutions.

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May 18, 2020
7 post-COVID "must-haves" for business continuity planning

The COVID pandemic has brought about a few new ways to think about Business Continuity Planning (BCP). The traditional model for BCP was more or less relegated to the backbench because of the current situation facing the world.

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April 28, 2020
Evaluation of Tools to accelerate Microservices-driven modern Cloud Native applications

Modernizing applications by adopting microservices requires a new set of tools for efficiency and speed. My blog aims to guide you by reviewing tools that help with microservices.

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March 10, 2020
Five key mistakes to avoid through better Microservices Governance

Microservices Governance is an approach or method that sets up best principles, policies, and standards that enable a successful transition to a microservices landscape.

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January 31, 2020
The Business Value of Integration

A mature integration strategy, a strong governance framework and robust implementation of such an integration framework largely determine the success of your digital transformation initiative. In this blog, we discuss common integration challenges faced by large enterprises and present a wider scope for integration that transcends organizational boundaries.

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November 29, 2019
APIs as Strategic Business Enablers

Designing, creating, integrating and managing APIs for a business is a critical prerequisite for participating in a digital ecosystem. And to leverage APIs effectively, a business must put a clear, realistic API strategy in place, start with small wins and then build on them.

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November 19, 2019
Accelerate Enterprise Digital Transformation with a sound API Strategy

In order to grab a part of the action and participate in the race to form digital ecosystems, every enterprise worth its salt is involved in a transformation of some sort. The market is now filled with digital transformation solutions to cater to this need.

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August 01, 2019
Delight your Customers with API Driven Customer Experience Management

With increasing customer expectations driven by Big Techs, consumers want similar experiences from their telecom providers. To this end, CSPs are reinventing themselves through digital transformation initiatives for providing better customer experience

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July 24, 2019
Role of API Management in Digital Transformation

A key outcome of Digital transformation is in the creation of new business models and meaningful partner and customer ecosystems that allow a business to evolve with the times. Instead of trying to compete by bettering your existing products and services, digital transformation is about disrupting the norm and offering new services and products that transform your business.

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June 18, 2019
What is API Management?

API management as the name suggests, helps manage the entire lifecycle of APIs – from the initial planning, design and documentation of APIs to deploying them and tracking their usage till their retirement. The API strategy of an organization sets the context for API management.

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April 11, 2019
APIs are Platform and Digital Ecosystem Enablers

Expose back ends as services. APIs enable everything, EVERY application or data that needs to be exposed, found and orchestrated in real time.

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March 29, 2019
Analytics Insights: Inculcating Quintessential Integration, Encouraging Digital Shift

Digital Transformation is a prerequisite for all organizations in today’s dynamic ever-changing ecosystem of technology. This new transformation is changing business models and processes; making them increasingly customer-centric.

...
March 25, 2019
API Strategy – critical for successful Digital Transformations

API business strategy is a component of your overall business strategy, where APIs are positioned as monetizable business offerings. A strong API strategy enables creation of Digital Platform business models that exponentially increase the value of transactions by creating a network effect.

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July 05, 2018
Digital Transformation - Connecting the Dots…

APIs and integration as a means to connect internal and external ecosystems are key ingredients to success for digital transformation initiatives. It becomes imperative that they are done right - all the way from strategy to execution.

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November 02, 2017
Infographic: Digital Economy - Roadmap to Revenue

Winning in the digital economy means moving from digital silos to establishing your business as a platform using APIs.

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July 21, 2017
Platform Model of Doing Business – The Success Mantra in a Digital Era

Torry Harris offers a variety of services and technology products in the API space that may be used to quickly expose and connect assets and data of the providers chosen by the communities that you form.

...
February 22, 2017
Extending an Ecosystem for the Internet of Everything – Part 2

There is a process to build a useful digital ecosystem that can also include connected devices that enables the collection, connection, crafting and combination, needed to make the most of existing investments.

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February 06, 2017
Extending an Ecosystem for the Internet of Everything – Part 1

With today’s focus on the role of digital ecosystems and the Internet of Everything, integration, API management and big data are all key tools.

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July 18, 2016
Telcos & Competition from Unknown Quarters

The telecommunication industry may seem like a giant making easy money, too big to be bothered by their modern rivals. However, when you look closely, you will realise that telcos globally are constantly battling to stay competitive. The challenges telcos face have evolved through the years, and the battle for survival is only becoming harder.

...
June 23, 2016
Value Creation in your Business through Digitization - Part 1

Digitization or digital transformation is the most important element of any business evolution. When we use the term “digital” we refer to the term sigital economy using APIs as a means.

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August 14, 2015
CMO’s Dilemma – How Digital Customer Experience (DCX) can become a competitive advantage?

Let’s face it - Today’s consumers are not deprived of options. They no longer like to be advocated to, by sellers. They are well informed, tech savvy and want to stay empowered.

...
February 11, 2015
Digital Economy - Roadmap to revenue, Infographics

The age of the platform: Winning in the digital economy means moving from digital silos to establishing your Business as a Platform using APIs

...
December 30, 2012
Three top trends in Cloud Computing

Many industry experts believe that cloud computing is the future of IT and most CIOs plan to invest heavily in this technology. Let us look at three top trends that are shaping the cloud computing landscape: cloud service brokers, mobile cloud computing and hybrid cloud.

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  • Conceptualization and Build
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  • AIM Framework
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Telco-CSP Transformation
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